Showing posts with label printer troubleshooting. Show all posts
Showing posts with label printer troubleshooting. Show all posts

Printing to Public Computers from a MAC Computer

Sunday, June 7, 2009 · 0 comments

Mac users can see only those printers located on their particulur subnet. They must manually add any printer that is not. To add a remote printer, the printer should be configured as an LPR printer (printing directly to the printer rather than going through a print queue). The printer domain name and printer model informataion are required for setting up a Mac for printing to a public printer.

The public printers are found in the public computing labs as well as a small other public’s areas. Users with a Mac operating system computer can set it up to print to any of the public printers from a position of work. A list of public printers for Mac users can be found in the link belowe. Also below are instructions for setting up a Mac OS 9 and OS X computer to print to a public printer.

• Printer display menu says "paper tray empty" or "low toner."
• If it is a public printer, one of the HelpLine staff can be dispatched to replenish the paper or toner if non is available at the lab site.
• If it is a departmental printer, the secretary who manages the printer must be contacted.

See Also
multifunctional printer support
Email Help Center
Folder Options in Windows Explorer
Installation steps of Microsoft Exchange server
Cache Timer Brower History Sniffing in Firefox

Check the printer's status via the Web

Thursday, May 21, 2009 · 0 comments

New printers have their own websites you can check that website for all information related to printers for example printing status, display messages, paper tray sizes, and printer capabilities.

To find this information for one of the newer printers via the web:
• Find the printer's IP address or name by following instructions in section FIND PRINTER DOMAIN NAME/IP ADDRESS AND PRINTER MODEL. Note: If there is more than one printer at the public lab location, the printers are connected in a printer queue and given one name, such as cha3hp.kenyon.edu. However, each printer also has an individual name (such as: cha3hp, cha4hp, cha5hp). When checking a specific printer on the web, you must enter the individual name of the printer you are checking.
• Enter the printer's IP address or name in the address field on your web browser screen, as in: cha3hp.kenyon.edu or 138.28.164.41
• A screen may appear, asking to install a Hewlett-Packard utility program for viewing the printer information. Click Yes to accept.
• Then a screen will appear with the above status information.

See Also
problems with printer
Common Printer Problems
Troubleshoot Ten common printer problems
How To Troubleshoot inkjet printer problems
printer is not working after replacing ink cartridges

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