online computer support             remote computer support

Enhance Your Knowledge about Computer Virus

Thursday, July 9, 2009 · 0 comments

Computer viruses have the ability to copy itself and spread infection to all computers connected through a common network. And it targets its aim like a terrorist i.e. without any prior information or knowledge of the computer users. The term "computer virus" is nowadays widely used. This is why; it is at times baffled with other malware like spyware, Trojan, and adware.

Computer virus are loaded with another kind of capability virus which is that it can change its behavior according to the data you are working on or have on your system. This is actually one of the properties of a metamorphic virus. As such, a computer virus can only copy itself and spread infection when its host is taken to an uninfected computer, for example by a user sending it over network or the Internet, or by carrying it on a removable mode such as a floppy disk, tape, CD, VCD or USB drive.

As opposed to a computer virus, a computer worm does not call for a need to be transferred through any host, and a Trojan horse is a file that appears safe to computer users. Worms and Trojans can definitely spoil the functionality of your computer and hamper its performance, or networking throughput, when executed.

Generally, most computers are connected to the Internet as well as local area networks, which push the growth and spread of malicious code. Computer viruses may use network services such as the e-mail, Instant Messaging and file sharing systems as a mode to reproduce and spread. Moreover, there are numerous other resources which use alternative terminology in which a computer virus is represented in any form of self-replicating malware , you can use virus removal software to protect yourself.

Computer malware is always deliberately designed to damage your computer programs, deleting files, and reformatting the hard disk. In case, you are looking for solutions to fix your virus infected computers, you must immediately call a computer professional to free your precious system of the virus slings before it actually proves to be harmful for you. Moreover, online computer support resources run their services for 24x7. Therefore, you don’t have to worry about their availability.

http://www.articlesbase.com/security-articles/enhance-your-knowledge-about-computer-virus-830007.html

Remote Computer Repair Services are Rising in Popularity

Tuesday, July 7, 2009 · 0 comments

Remote computer repair is fast rising in popularity and emerging as one of the most preferred choice of customers looking for repairing their desktop PCs, laptops, hardware and peripherals. The technicians offering remote support can fix most of your PC errors as long as you have Internet facility.

As far as service charges are concerned, these resources usually charge according to the service plan you choose. There are some remote computer repair vendors who can send the technicians at your premises. You can search for any remote computer repair shop through a simple search on the Web. They have their websites which give you an idea about these technicians and the services they offer.

A remote support technician can watch everything going on your PC screen while fixing your computer errors. However, there is no thing like security threats in remote computer support. You can control the actions taken on your system if you feel suspicious about the on-going diagnosis. The technicians disconnect the connection program once their repair work is done. Although the entire method is gaining in popularity; it is always preferable that you narrow down on a reputable remote repair company. This way you will able to verify their credentials better and ensure the safety of your data.

You can avail remote computer support for any of your PC problems and errors related to computers. Some common services that are easily available with these resources are antivirus installation, virus & spyware removal, software installation, up gradation, cleaning up of disk, and pc optimization. The success rate is also soaring like anything when it comes to availing computer support services. One of the best advantages with such services is their ability to save money in long run, since the technicians are working from their own location.

You can carry out a quick search on the Internet regarding these services with the help of keywords like remote support, remote computer support, computer support services etc.

Source
http://www.articlesbase.com/computers-articles/remote-computer-repair-services-are-rising-in-popularity-918877.html

Top 3 Free Hard Disk Testing Tools

Wednesday, June 10, 2009 · 0 comments

There are many paid and free hard disk testing tools available in market which is very useful for checking the health of hard disk, these tools can tell where is the problem in your hard disk below are the top three testing tools for testing the hard disk.

Seagate SeaTools
Seagate SeaTools is free hard drive testing software that comes in two forms for home users:
• SeaTools for DOS supports Seagate or Maxtor drives and runs independent from your operating system on its own CD or disk, making it highly reliable.

• SeaTools for Windows is a program that installs on your Windows system. You can do basic and advanced testing of any kind of drive - internal or external - from any manufacturer.

Hitachi Drive Fitness Test
Hitachi Drive Fitness Test is free hard drive diagnostic software available for use on most drives available today.

The Hitachi Drive Fitness Test software is available as an ISO file which can be burned to a CD and then used to boot the computer. See the installation instructions from Hitachi in the link below for details.

Microsoft Windows Built-In Error Checking
Error Checking, sometimes referred to as scandisk, is a hard drive testing tool that comes with Microsoft Windows that can scan your hard drive in search of a wide range of errors.
This tool can also attempt to correct a number of hard drive problems.

See Also
windows technical support
Email Help Center
Printing to Public Computers
Folder Options in Windows Explorer
Installation steps of Microsoft Exchange server

Printing to Public Computers from a MAC Computer

Sunday, June 7, 2009 · 0 comments

Mac users can see only those printers located on their particulur subnet. They must manually add any printer that is not. To add a remote printer, the printer should be configured as an LPR printer (printing directly to the printer rather than going through a print queue). The printer domain name and printer model informataion are required for setting up a Mac for printing to a public printer.

The public printers are found in the public computing labs as well as a small other public’s areas. Users with a Mac operating system computer can set it up to print to any of the public printers from a position of work. A list of public printers for Mac users can be found in the link belowe. Also below are instructions for setting up a Mac OS 9 and OS X computer to print to a public printer.

• Printer display menu says "paper tray empty" or "low toner."
• If it is a public printer, one of the HelpLine staff can be dispatched to replenish the paper or toner if non is available at the lab site.
• If it is a departmental printer, the secretary who manages the printer must be contacted.

See Also
multifunctional printer support
Email Help Center
Folder Options in Windows Explorer
Installation steps of Microsoft Exchange server
Cache Timer Brower History Sniffing in Firefox

Folder Options in Windows Explorer

Friday, June 5, 2009 · 0 comments

Windows Explorer is a program that provides detailed information about your files, folders, and drives. You can use it to see how your files are planned and to copy, move, and rename files, as well as perform other tasks pertaining to files, folders, and drives.

1. Click Start
2. Click Run
3. Type REGEDIT
4. Click OK
The Registry Editor will now open
5. Browse to the following key:
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
Note: HKCU stands for HKEY_CURRENT_USER
6. In the right pane, look for the value: NoFolderOptions
7. Right click NoFolderOptions and select Delete. (When prompted with "Are you sure you want to delete this value", select Yes.
8. Now browse to the following key:
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
Note: HKLM stands for HKEY_LOCAL_MACHINE
9. In the right pane, look for the value: NoFolderOptions
10. Right click NoFolderOptions and select Delete. (When prompted with "Are you sure you want to delete this value", select Yes.
11. Close the Registry by choosing File | Exit
12. You should now be able to access the Folder Options menu. If not, reboot into Safe Mode and repeat the steps outlined above.

See Also
computer technical support
Email Help Center
Installation steps of Microsoft Exchange server
Cache Timer Brower History Sniffing in Firefox

Email Help Center

Thursday, June 4, 2009 · 0 comments

Securing your mail client is just one of the lessons necessary to achieve optimum security against email threats. If you have not already done so, visit the Email Help Center for tips on spotting malicious attachments and the do's and dont's of email security. Merk W. from Denmark provides the following tips for securing Eudora:

Qualcomm has virtually no information on their website about how to protect from email viruses and Eudora users are very much left to their own devices. The latest help file also offers little help.

All Qualcomm has recommended on their website is:
a. that you disable "Allow executables in HTML content" in Tools: Options: Viewing mail,
b. that you rename the Attach directory/folder to something of your own choice and reconfigure the program to know this (http://www.eudora.com/techsupport/kb/2020hq.html tells you how to do this). The reason for doing this is that malicious persons may use the default location when creating viruses.

c. that you turn off the Microsoft Viewer under Tools: Options: Viewing mail. This is an extreme solution as it will mean that ∑many emails will not display correctly. Instead I suggest that the "Show message preview pane" (also in Tools: Options: Viewing mail) be disabled so that the user always has complete control of what he wants to open and can delete suspect files without opening them.

d. Eudora warns you if you attempt to launch many file extensions as attachments. To change this setting (I would recommend this) so that you are warned every time you launch an attachment, regardless of the extension:

See Also
printer support
What is boot disk , and how to create it
Installation steps of Microsoft Exchange server
Cache Timer Brower History Sniffing in Firefox

Cache Timer Brower History Sniffing in Firefox

Wednesday, June 3, 2009 · 0 comments

Cache timer attacks can allow remote website owners to determine other sites you've visited on the Web. Here's how to stop cache timer browser history sniffing in Firefox.

• Open Firefox.
• Click Tools then select Options.
• On the Privacy tab, change Keep my history for at least X days to zero.
• Also on the Privacy tab, check Always clear my private data when I close Firefox then click the Settings button to the right of that option.
• Under Settings, make sure each option is checked. (If you wish to preserve saved passwords, leave the saved passwords option unchecked).
• Click OK to accept the change.

See Also
pc technical support
top ten spyware
internet explorer cookies enable
What is boot disk , and how to create it
Installation steps of Microsoft Exchange server

What is boot disk , and how to create it

Tuesday, June 2, 2009 · 0 comments

Boot disk
A boot disk will allow you to boot from the deskette in place of your hard disk. This deiskette can be used to fix problems that may come during the lifetime of your computer. After creating the boot dsekette write protect the diskette so that viruses would not be able to infect your computer

How to create Windows XP boot disk
Note: The Microsoft Windows XP CD is a bootable CD and in many cases you should not need a bootable floppy diskette. Booting from the Windows XP CD will allow you to not only install/re-install Windows XP but will also allow you to troubleshoot it.
Create MS-DOS bootable diskette

When formatting a floppy diskette, users have the option of creating a MS-DOS startup disk, follow the below steps to do this.
1. Place diskette in the computer.
2. Open My Computer, right-click the A: drive and click Format.
3. In the Format window, check Create an MS-DOS startup disk.
4. Click Start

Create Windows XP Setup diskettes
Microsoft is beginning to phase out bootable floppy diskettes in favor of bootable CD discs and has not included a method of easily creating a bootable floppy diskette in Windows XP or from the CD. However, Microsoft has downloads available for users who still need to create bootable diskettes to install (not upgrade) Windows XP.

See Also
microsoft technical support
top 10 spyware
set cookies in ie
Windows XP's Remote Desktop Utility
Ping command in printer network connection

Installation steps of Microsoft Exchange server

· 0 comments

It is very difficult to install Exchange 2003 than any other Microsoft product. so there are few steps by using these steps you can install the Microsoft exchange server. Microsoft exchange server is a powerful mailing server . its capacity to store mails is up to 20 GB. so you can store more mails in this mailing server. these mailing servers are used in the big organization to store the data so the data will not loss. Before installing the exchange server Ad is installed with out the Active directory you can not installed the exchange server. these are the few services that should be start so that the exchange server will install properly.

Exchange Server 2003 Requires the following Windows 200x services

* .NET Framework
* ASP.NET
* Internet Information Services (IIS)
* World Wide Web Publishing Service
* Simple Mail Transfer Protocol (SMTP) service
* Network News Transfer Protocol (NNTP) servic .

Just like its predecessors, Exchange 2003 comes in two editions. Always choose the Enterprise edition because it has no limit on the mail Store database. The standard edition should come with a warning that the 16 GB limit will be insufficient for all but the smallest organization.


installation can be done in three steps . Install Exchange Server 2003 in stages:

a) Setup /forestprep Exchange 2003 - setup /domainprep and /forestprep

b) Setup /domainprep

c) Finally plain: setup .

after completing the installation . you can configure the exchange server and use it. it correlates the Active directory so the active directory must be installed and the DNS should be configured properly.

you can recover the mails and the deleted user accounts. so it is very useful for the organizations to store the data and the information.

See Also
computer optimisation

Intel 8-core 'Nehalem' server processor

Thursday, May 28, 2009 · 0 comments

Intel is one of the best company that develops the processors for the computers . All the computer uses the Intel processors for the motherboards. so Intel on Tuesday said it will ship a server chip that contains up to eight processing cores later this year, while IBM showed off a high-end server in the works that uses eight such chips, yielding 64 cores.
Nehalem-EX architecture supports up to eight processors and each processor can integrate up to eight cores.

Intel's Nehalem-EX processor, in production later this year and expected to be shipping in high-end server systems by early 2010, will feature up to eight cores inside a single chip that supports 16 threads, according to Boyd Davis, Intel's general manager of the Server Platforms Marketing Group, speaking at a teleconference on Tuesday.

IBM, which participated in the conference, discussed a server currently under development that uses 64 Nehalem-EX cores (eight processors) and can handle 128 threads, according to Alex Yost, vice president IBM BladeCenter. "We're very excited today to be the first to demonstrate Nehalem-EX," Yost said.

Nehalem-EX will increase the memory slots up to 16 memory slots per processor socket, and offer four high-bandwidth "QuickPath" Interconnect links.

Intel also said the currently-shipping Nehalem server chip is making market gains. Intel's currently-available Xeon 5500, the first server processor based on Intel's Nehalem architecture, will be "greater than half of shipments" for Intel's high-volume two-processor server shipments by August, according to Davis.

"Customer acceptance has been quite strong," Boyd said. "From an introduction at the very end of March to representing the majority of our shipments in the market for two-processor servers by the August time frame," he said.

See Also
pc optimization

Microsoft exchange server installation options

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Microsoft exchanger server is one of the best mailing server . This server is used by the big companies . You can store more data in the exchange server. This is a mailing servers. So every one can use this server . Your data is safe in the exchanger serves. There are more options in the exchanger to the other mailing servers . These are the few benefits of Microsoft Exchange Server, and you are considering deploying this robust messaging & collaboration platform, you should become familiar with your installation options. They include:


• Self hosted
• Shared hosted
• Privately hosted

Many large companies and organizations invested to create own Microsoft Exchange Server environments. What they have found is that the costs associated with purchasing equipment and licensing, installing the messaging system, and maintaining it over the years can be prohibitively expensive. But the most important thing in the exchange server is that it is very difficult to maintain it, That doesn’t mean that self-hosting is always a bad option: if you have a large, well-trained IT staff and your users are highly centralized, you may find that self-hosting is the best choice for you.

Why is Self-Hosted Exchange server so Expensive?

All three servers must be licensed for Microsoft Windows Server 2003, and the mail server must be licensed for Microsoft Exchange. Additionally, you must license each user for both Windows Server and Exchange Server. So before you even consider hardware and implementation,

20 user system costs between $4000 & $5000 in licensing alone. There are several important components are
• Data Backup
• Anti-virus / Anti-Spam
• Internet connectivity
• Ongoing support and maintenance

What is Shared Hosted Exchange server.

umber of companies have sprung up on the web that have created large Microsoft Exchange Server infrastructures capable of supporting thousands of users. They offer a simple solution for single users or small companies to host Exchange email. They generally charge a very short amount from the customers. Their plans include a specific amount of storage for each user account,

Single Sign-on is another great feature of Exchange server that is unavailable to shared hosted customers. Exchange Server environment, users login using their Active Directory user account, and this account is also used to access their email system. That means that a single login, a single password, gives them access to all of their applications and data


Benefits of Shared & Self Hosted .

Customer designated users have access to management utilities. Every feature of Active Directory and Exchange Server may be customized to meet your organization’s needs. This mailing server support all third part softwares.

You can add VPN to any PHE plan, and with that we support single sign-on. We can establish a trust with an existing Active Directory or you can join your servers to your Active Directory in our data center. Either way, you can enjoy all the benefits of an enterprise AD environment without having to design and implement it. The exchanger server engineers free user account management, free implementation plans, and of course we can provide professional services to integrate your email system .

microsoft technical support

How To Test The Printer Equipment ( print test page )

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We can determine whether the printer itself is functioning properly or not by printing a test page using selections on the printer's display menu to do so. The instructions below apply to the public HP4050 and HP4100 printers. (Other printer models may have menu options with slighly different names).

Test the printer equipment using print test page

• Press the Menu button on the printer until the Information Menu appears in the display menu. (On older models this menu may be called Test Menu).

• Press the Item button on the printer until Print Configuration appears in the display menu. (On older models this item may be called Print Self-test).

• Press Select to print a test page.

• If the printer is working properly, a test page will print.

See Also
printer troubleshooting
top 10 spyware
set cookies in ie
How To Connect Two Home Computers
Check the printer's status via the Web

How To Connect Two Home Computers

Tuesday, May 26, 2009 · 0 comments

Connect two computers is the simplest networking in computer field you just need data cable to connect two computers and nothing else , to connect more than two computers you need extra devices for example hub , switch etc.

If you have only internet connection than this technique is very useful for you because you will be able to use internet connection in both computers
Connecting 2 Computers With Cable

The traditional method to network two computers involves making a dedicated link by plugging one cable into the two systems. Several alternatives exist for networking two computers in this manner:

• Ethernet crossover cable
• Null modem serial cable or parallel peripheral cable
• Special-purpose USB cables

Ethernet - Of the above choices, the Ethernet method is preferred as it supports a reliable, high-speed connection with minimal configuration required. Additionally, Ethernet technology offers the most general-purpose solution, allowing networks with more than two computers to be built fairly easily later. If one of your computers possesses an Ethernet adapter but the other has USB, an Ethernet crossover cable can still be used by first plugging a USB-to-Ethernet converter unit into the computer's USB port.


Serial and parallel - This type of cabling, called Direct Cable Connection (DCC) when using Microsoft Windows, offers lower performance but offers the same basic functionality as Ethernet cables. You may prefer this option if you have such cables readily available and network speed is not a concern. Serial and parallel cables are never used to network more than two computers.

USB - Ordinary USB cables must not be used to connect two computers directly to each other.
Attempting to do so can electrically damage the computers! However, special USB cables designed for direct connection exist that can be used safely. You may prefer this option over others if your computers lack functional Ethernet network adapters.

To make dedicated connections with Ethernet, USB, serial or parallel cables requires
1. each computer have a functioning network interface with an external jack for the cable, and
2. the network settings on each computer appropriately configured
One phone line or power cord cannot be used to directly connect two computers to each other for networking.

See Also
computer tech support
top ten spyware
internet explorer cookies enable
Check the printer's status via the Web
How To Open Windows Control Panel

Check the printer's status via the Web

Thursday, May 21, 2009 · 0 comments

New printers have their own websites you can check that website for all information related to printers for example printing status, display messages, paper tray sizes, and printer capabilities.

To find this information for one of the newer printers via the web:
• Find the printer's IP address or name by following instructions in section FIND PRINTER DOMAIN NAME/IP ADDRESS AND PRINTER MODEL. Note: If there is more than one printer at the public lab location, the printers are connected in a printer queue and given one name, such as cha3hp.kenyon.edu. However, each printer also has an individual name (such as: cha3hp, cha4hp, cha5hp). When checking a specific printer on the web, you must enter the individual name of the printer you are checking.
• Enter the printer's IP address or name in the address field on your web browser screen, as in: cha3hp.kenyon.edu or 138.28.164.41
• A screen may appear, asking to install a Hewlett-Packard utility program for viewing the printer information. Click Yes to accept.
• Then a screen will appear with the above status information.

See Also
problems with printer
Common Printer Problems
Troubleshoot Ten common printer problems
How To Troubleshoot inkjet printer problems
printer is not working after replacing ink cartridges

How To Open Windows Control Panel

Wednesday, May 20, 2009 · 0 comments

The Windows Control Panel provides access to a host of useful management tools, including the Add/Remove Programs attribute, printer controls, User Accounts management and network configuration. Here's how to access the Control Panel in Windows XP default and classic modes as well as Windows Vista.

Follow the steps to open windows control panel

1. Click the Start button.
2. In Vista, from the right pane select Control Panel.
3. In Windows XP default, from the left pane select Control Panel.
4. In Windows XP classic, from the left pane select Settings then select Control Panel from the resulting menu.

See Also
support for windows
technical support for small businesses
How to add an image to a folder in windows
Increase your internet speed by 20 percent
Computer Support – MSCONFIG Command

Firefox 3.5 slows down in Windows 7

Friday, May 15, 2009 · 0 comments

In preliminary Betanews tests Tuesday comparing the relative speeds of major Web browsers in Windows Vista- and Windows 7-based virtual machines, not only did the general performance of Microsoft Internet Explorer improve by about 23.0%, but the latest production build of Firefox 3.0.10 appears to improve its performance by 17.50%. This despite running in a Windows 7-based virtual machine that we estimate to be 12.10% slower overall than a Vista-based VM hosted by the same environment.

As we discovered, Windows 7 RC Build 71OO runs perceptibly slower on a Virtual PC 2007 platform on XP SP3, than Vista SP2. This does not mean Windows 7 is a slower operating system, but rather that it behaves more slowly in this particular virtualized environment, which after all was designed for Vista. So to make our test fair, we needed to estimate just how much slower our Win7 environment was from Vista, and factor out that difference.

Up to now, we've been comparing relative browser performance in Vista using a relatively slow browser to judge against: IE7. We've used IE7 as our gauge of how much more readily other browsers blow right past it in the performance department, including IE8. But we don't want to install IE7 on Win7 -- although it's technically feasible, doing so would pollute the operating system for running Win8 and other applications. So we needed a new, slow browser that we could rely upon to stand still for us, relatively speaking.

Our first choice was Firefox 1.5, but we learned it had difficulty running in Win7 at all. We ended up using Firefox 2.0.13, not quite the final build of that series of Mozilla's browser. Our aim was to use this browser as a fair gauge of how much slower our Win7 environment was than Vista. This way, we could equalize our indexes, which are based on IE7 -- we can't run IE7 on Win7, but we can estimate how much slower IE7 would be if we could, by measuring how much slower Firefox 2.0.13 is. Though the average speed difference is 12.1% in favor of the Vista VM, for our browser benchmarks, we created differentials for each heat in the competition, to more accurately account for environmental factors between the two environments.

In the Vista VM alone, Firefox 2.0.13 puts in a performance index of 2.490, meaning it performs 249% as well as IE7 in the same environment. Compare that to Firefox 3.0.10's index score of 5.190 in recent Betanews tests in the Vista VM.

Factoring out the speed differentials, we can reliably say that IE8 gives us a performance index of 2.69 in the Win7 VM versus 2.19 in the Vista VM. Meanwhile, Firefox 3.0.10 scores a 6.10 normalized index score in the Win7 VM versus 5.190 in the Vista VM.

The news is not all good for Mozilla, however. Under the same test conditions, Firefox 3.5 Beta 4 slows down in Win7, but only by about 2.5%, scoring a 10.180 normalized index score in the Win7 VM versus 10.440 in the Vista VM. So from this angle, it appears that Windows 7 helps close the gap between Mozilla's production browser and its experimental browser. We're interested to find out whether similar discoveries await us with regard to Google Chrome, and whether Win7 will play nicely with Apple's Safari for Windows. Those results are still forthcoming.

See Also
remote computer repair
Computer Support – MSCONFIG Command
PC Repair Services and Computer Support
Microsoft Is Fighting Back With Its Copetetiors

iYogi Acquires Clean Machine Inc.

Wednesday, May 13, 2009 · 0 comments

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi


New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.

Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."
"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",
said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.co.uk.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

CONTACT:

iYogi Contact
Vishal Dhar
President Marketing
iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net


The Press Release is available at its source: iYogi acquires Clean Machine Inc.

Is Your Computer Ready for Windows 7? Check with this tool

Tuesday, May 12, 2009 · 0 comments

Microsoft has released the beta version of its Windows 7 Upgrade Advisor, a free utility that tells you if your Personnel Computer is ready to run Windows 7. It scans your Personnel Computer, checking internal components, external peripherals, and programs. It also offers upgrade suggestions, such as which drivers to swap, should you make the move to Windows 7.

After downloading and installing Upgrade Advisor, you'll see an opening screen that advises you to connect all of your external devices, such as hard disk, iPod , Music players, and so on:

The compatibility check took about 6 minutes and found a few potential issues. While the Gateway's processor, memory, and hard drive met Windows 7's minimum requirements (I expected this), Upgrade Advisor recommended that I download the latest driver for the Realtek Wireless 802.11b/g USB 2.0 network adapter before installing Win 7. It didn't find potential conflicts with any installed programs.

Upgrade Advisor runs on Windows Vista and Windows XP Service Pack 2.

See Also
windows technical support
technical support for small businesses
Self to Do Computer Troubleshooting Tips
Top five steps to stay secure on Internet
Increase your internet speed by 20 percent

Windows 7 May Not Be Much Faster Than Vista

Thursday, May 7, 2009 · 0 comments

Improving speed is one of Microsoft's design goals with Windows seven, and many early reviewers have said that the new Operating Systesm seems peppier than Vista. But tests of the Windows 7 Release Candidate in our PC World Test Center found that while Windows 7 was slightly faster on our WorldBench 6 suite, the differences may be barely noticeable to users.

We loaded the Windows 7 R C on three systems and then ran our WorldBench 6 suite. Afterward we compared the results with the WorldBench 6 numbers from the same 3 systems running Windows Vista. Each Personnel Computers was slightly faster when running Windows 7, but in no case was the overall improvement greater than five percent, our threshold for when a performance change is noticeable to the average user.

The largest difference was 4 points--102 for Vista versus 106 for Windows 7 on an HP Pavillion a6710t desktop. Our other two test machines showed similarly minor performance improvements: A Maingear M4Aa79T Deluxe desktop improved by 1 point (from 138 on Vista to 139 on Windows 7), and a Dell Studio XPS 16 laptop improved by 2 points, from 97 on Vista to 99 on Windows 7.


WorldBench 6 consists of a number of tests involving ten common applications, including Microsoft Office, Firefox, and Photoshop. On the individual tests, the benchmark results were generally within a few percentage points of each other. One notable exception, however, was Nero 7 Ultra Edition, where Windows 7 made significant improvements, ranging from a 12 percent speedup to a 26 percent speedup, depending on the PC we used in our tests. Although we have yet to confirm it, PC World Test Center Director Jeff Kuta notes that this difference may be due to updated hard-disk drivers in Windows 7. Any improvements to Windows 7's disk support will be more noticeable in an application like Nero, which uses the hard drive heavily. The test involving WinZip, another hard-drive-dependent task, also showed marked improvement under Windows 7.

We also measured a noteworthy 7 percent speed increase in our Autodesk 3ds max 8.0 SP3 (DirectX) test on the HP Pavillion desktop, which had an nVidia GeForce 9300GE graphics board. nVidia's drivers appear to be better optimized for Windows 7 than Windows Vista.

In contrast, however, each of the systems took slightly longer to perform the tests in Microsoft Office and Firefox when they were running the new operating system than when they were running Vista.

Of course, it's important to remember that we performed these tests with the release candidate of Windows 7. Though the operating system's features likely won't change in the final version, Microsoft’s engineers may still find ways to tweak the code to improve performance.

If these test results remain consistent with those for the final version of Windows 7, the news will likely be disappointing to many Windows users. One of the major complaints about Windows Vista was the fact that it was consistently slower than Windows XP. If Windows 7 doesn’t significantly improve that situation, it may fail to convince people to move away from Windows XP.

That said, there may be other areas we didn't cover in our testing--such as startup times--where Windows 7 may outperform Windows Vista by a wider margin. The best way for you to get a feel for Windows 7's performance is to download the release candidate and take it for a test drive on your system.


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Tuesday, May 5, 2009 · 0 comments

According to Acer's Bobby Wtatkins, the managing director of Acer UK, Microsoft's new operating system Windows 7 is scheduled to ship October 24th of this year. This confirms earlier reports that we've heard stating that Windows 7 would ship ahead of the 2010 target date that Microsoft originally said.

This is the first 'real date' that we've seen that wasn't speculation and as we get closer to this fall I'm sure it won't be the last.

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Detect Different viruses using multiple antivirus engines

Thursday, April 30, 2009 · 0 comments

Virus detection and its removal are made through an antivirus program which finds out viruses in a computer and then removes or repairs the virus problem. But today an interesting tip, how to scan your system without any installed antivirus program. You can scan any specific file for viruses, malware, worms and trojans on your system without any preloaded antivirus protection.

Virus Total is a free service that facilitates you for quick scan to detect viruses, malware, worms and trojans. VirusTotal will analyze your system files using multiple antivirus engines. Virus Total is not a proper substitute of installed antivirus program, because this service works only when you will be connected to internet.
Now open the Virustotal site to start scan process.
Now under the "Upload the file" section, click on browse button to select the virus affected file and press "Send File" button.
Here VirusTotal will takes some time to upload file (depends upon the file size and internet speed).

Now scanning process will be started to scan affected file.
It will again takes some time to scan affected file using latest antivirus version and gives you detailed results from each antivirus engine with statistics.

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Identifying Unknown hardware Problems and troubleshooting them

Thursday, April 23, 2009 · 0 comments

Hardware problems are quite difficult to tackle, worse if under Windows. Windows is very nasty when it comes to hardware.

Identifying problem in computer hardware
Always calm down. Try to solve the problem yourself before resolving to formatting or sending to your computer dealer. First, know what's happening and the cause of it. In my case, the installation must have overwrite my old setting and replaced the wrong file. There must be a reason why Windows is acting improperly.

Logging Back On
First, try to log back on. If you can't log into Windows, don't panic. Restart the computer. When the text "Starting Windows 98..." appears, press F8. A menu will appear. Choose "Safe Mode" to continue. Safe mode will take some time to load. When you are in Windows, go to Control Panel, System. Click on the Device Manager tab. Find the faulty hardware driver and delete it. Open autoexec.bat and config.sys (both are hidden files in your root directory) with notepad. If the hardware is a CD-ROM or sound card, it will probably write add some lines. Check whether there are backup file (autoexec.bak, autoexec.b~k e.g.) since most installation will back up the two important files. If there is, simply replace them with the backup files. If there isn't, put "REM " in front of every line that loads the hardware.

Hardware Repair
When you restart, your computer is probably ok, since you have deleted all instances of the hardware drivers. But the hardware isn't functioning. re-install the hardware drivers, restart and you're done! If the problem persists, your probably have a system conflict go to the next page for more.

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Increase your internet speed by 20 percent

Increase your internet speed by 20 percent

Monday, April 20, 2009 · 1 comments

Microsoft reserves 20.00% of your available bandwidth for their own purposes like Windows Updates and interrogating your PC etc

You can get it back:
Click Start then Run and type "gpedit.msc" without quotes.This opens the group policy editor. Then go to:
Local Computer Policy -> Computer Configuration -> Administrative Templates -> Network -> QOS Packet Scheduler -> Limit Reservable Bandwidth.

Double click on Limit Reservable bandwidth. It will say it is not configured, but the truth is under the 'Explain' tab i.e."By default, the Packet Scheduler limits the system to 20 percent of the bandwidth of a connection, but you can use this setting to override the default."

So the trick is to ENABLE reservable bandwidth, then set it to ZERO. This will allow the system to reserve nothing, rather than the default 20%.It works on Win 2000 as well.

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Do 10 things for your computer maintenance

Friday, April 17, 2009 · 0 comments

When most computer consumers talk about basic computer maintenance tips, they are usually referring to doing things like defragmentation, file and folder cleanup, and software and driver updates - however there is one other crucial piece of the puzzle that most people are missing, and it is the piece that can have the biggest effect on how well your computer performs.

While things like defragging and file/folder cleanup can increase your computer's performance slightly, cleaning out your computer's registry of corrupt and outdated entries can do wonders for it.

Your computer's registry contains information about almost everything on your computer - from software to hardware, to drivers and DLLs and if it is not functioning properly and contains numerous corrupt entries, it will severely affect your computer's ability to process information and perform tasks in a timely manner.

The reason your registry becomes corrupt is simply due to normal usage. When you install a program, uninstall an old one, update drivers, delete folders or files, or perform other updates, all of that information is stored in the registry. Unfortunately, as all of these tasks are performed, not all of the entries within the registry are updated correctly or removed if they are no longer used.

This results in a much larger database of information that your operating system needs to slug through in order to find what it needs to run tasks and programs which essentially means a slower response time.

Below are things which you should do for your computer maintenance

Shut Down Safely
File Maintenance
Keep Bad Stuff Away
Backup your data
Keep The PC Clean
Move & Position The PC
Ergonomics
Your PC Tune-Up

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How To Use Task Manager To Troubleshoot Windows

Monday, April 13, 2009 · 0 comments

Task Manager is a Windows system service that displays the tasks or processes currently running on your pc. To open Task Manager, press Ctrl + Alt + Del. The Applcations tab lists the applications currently running on your computer.

The Processes tab displays a comprehensive list of all the processes currently running on your computer. This can be very useful for monitoring your system. The process tab displays information about the processor usage and memory usage of each process. The problem is, how to recognize a process. Below is a list of some processes you may see in Task Managers Processes list.

"System Idle Process"
"System" The Windows System Process
"SMSS.EXE" Session Manager Subsystem
"CSRSS.EXE" Client Server Runtime Subsystem
"WinLOGON.EXE" The Windows Logon process
"SERVICES.EXE" Services Control Manager
"LSASS.EXE" Local Security Authentication Server Service
"svchost.exe" Service Host
"spoolsv.exe" The print spooler service
"explorer.exe" Windows Explorer
"TASKMGR.EXE" The Task Manager
"regsvc.exe" Remote Registry Service
"System Idle Process" is basically another name for the time when Windows is doing nothing. There are hundreds of thousands of processes that run on a computer, so you will definitely find names 0f many other processes that are not listed above. For a list of well known processes, visit www.answersthatwork.com/Tasklist_pages/tasklist.htm. You can also learn about almost any task by using its name as a search term in Google.

Task Manager can also be used to tweak your system if it's running slow. The Performance tab displays running graphs 0f your computers CPU and memory usage. If the CPU usage seems to be running over 80 percent most of the time, 0r if the memory usage seems to be running higher than the total physical memory, you may want to shut down some applications or processes.
0n the Process tab, you can identify processes that are consuming a lot of processor time. Click twice on the CPU column heading to sort the CPU column so the processes hogging the most CPU time on top. You can sort the "Mem Usage" column the same way.

0n the Application tab, if you right click on the name of an application and, in the popup menu that appears, choose "Go To Process", Task Manager will open the Processes tab and highlight the process that runs the application. 0n the Processes tab, if you right-click on the name of a process, you can choose "SetPriority" and promote the priority of the process you need (or demote the priority of a different process to free up some resources).

If you go to the Application tab and shut down an application, you will shut down any processes related to that application. 0r, you might choose to shut down a background process that you can identify. To shut down an application or process, click on it's name in the list to highlight it, then click on the End Task button.

On the Processes tab, if you right click on the name of a process, you can choose "End Process Tree" to kill the process and any sub-processes started by the process.
Task Manager can also be used for troubleshooting. If an application freezes up, you can open Task Manager and shut down the application. If the entire system freezes up, you can use Task Manager to shut down a process that is hogging all the CPU time or memory.

If you spend some time monitoring your computer with task Manager, eventually you will become familiar with the processes that commonly run. Then, when you see an unfamiliar process, you can do a little investigation to make sure it's not a virus. For example, if you see msblast.exe in the process list, your computer is infected with the Blaster virus. You might be able to detect and eliminate a new virus before an antivirus update is available.

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Microsoft corporation spends $300.00 million on Ad campaign

Friday, April 10, 2009 · 0 comments

After sleeping for nearly three years while Apple corporation successfully bashed it every night on network television with the Mac vs. PC ad campaign, Microsoft corporation has sobered up and taken the offensive over the last several months with a series of marketing messages comparing the relative prices of Macs and PCs made by Microsoft corporation's partners.

Perhaps someone at Microsoft Corporation should start to wonder what kind of branding message they are implanting in the public mind... In continuing to push this strategy, Microsoft corporation is inadvertently reinforcing every single branding message Apple has ever attached to the Mac.

Virtually everyone who has ever used a personal computer has used Windows , meaning that almost every single computer user on the planet has developed an association with Windows,"

Microsoft corporation has essentially conceded that point. As others have noted, Microsoft corporation's shoppers don't ever wonder about the relative merits of Finder versus Windows Explorer in its latest series of ads. Instead, they focus completely on trying to make a hardware-to-hardware price comparison between various notebooks," Kraziit writes. "Yet, Microsoft Corporation is a software company. And software, not hardware, is where you form a lasting relationship with a computer.

The only thing the PC industry is excited about right now are Netbooks, which they fail to mention are eroding their margins even more than they have already been eroded after decades of price wars. And now Microsoft corporation is once again driving the price message, training consumers to expect ever lower prices from their computer salesperson," Kraazit writes. "Apple, meanwhile, with the best margins in the personal computer industry and two highly profitable consumer electronics products funding its growth, has now had its marketing message of the last two years--Macs are better than PCs--amplified by its rival's message--PCs are cheaper than Macs."

Kraziit writes, "While the world needs Kias, the world wants BMWs, and anyone old enough to grasp a dollar understands that most times, you get what you pay for. Consumer confidence will one day return, and in taking the 'Apple Tax' campaign to new heights (or lows) Microsoft corporation has not only strained the bounds of credulity, it has cemented the idea that Macs are an aspirational product."

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Conficker virus more publicity than harm

Friday, April 3, 2009 · 0 comments

Damaged was not as big as people thought

It was no April fool’s joke, the Conficker computer virus attacked as promised but the damage was not as big as many people feared.

This "April fools virus" was well exposed, but it's not the only virus that is making the rounds, the Senior Network Technician at Entre Computer Center in West Springfield says that these viruses can store passwords and sensitive information and pass the data back to the source of the malware.

"They can corrupt user’s data along with compromising banking info, credit card info, and social security information as well," said Joe Paudf of Entre Computer Center.

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Remove Unwanted Junk From Your Computer

Friday, March 27, 2009 · 0 comments

Cluttered Computer?
Removing unwanted junk from the computer can not only free up hard-disk space, but also increase performance of the computer. Here are some of the ways you can delete junk and increase performance.

For those who have already read my other hub on must-have programs, by this time you might know how good is CCleaner. Download it if you haven't already and run it. CCleaner does a great job on cleaning out your computer. The middle pane shows a list which will be scanned for junk. You can exclude specific areas here. These areas will not be cleaned. Once you are ready, go on and press Analyze. The progress bar goes on and on, don't be fooled by its progress. It goes animatedly over and over and has nothing to do with the cleaning process. It might take as long as 30 seconds to analyze a decent computer with 51 plus gb of content. Press 'Run Cleaner' once it is analyzed to wipe the content off the computer. You might be surprised by the amount it frees up. This is not the end of it though.

Click on Registry on the left pane and press 'Scan for issues'. Once scanning is finished, press on 'Fix Selected Issues' to fix it. It gives you the option to backup the registry. Back it up just in case...

Now press on tools on the left pane. Leave the uninstaller because we got a much better one coming right up. Press on 'StartUp' and this give you the startup programs configured on your computer. Delete programs fgf you know that makes fgfger your computer start-up slow. Using Spybot can be a great help because dfdfd these programs continuously try fgfdfdf to make themselves start when the computer is turned on, and with Spybot, you can control them. That's about it with CCleaner. If you couldn't clean up a large amount with CCleaner (I doubt it), don't worry, we got more coming up.

Revo Uninstaller
What happens when you uninstall a program? Well, the program erases its parent directory, the registry values and all those shortcuts. It also leaves a lot of Junk registry values around which it 'forgets'. Same goes fdfehjf for files. Some programs create temporary files and then ffg forget to delete them. Trial versions of programs also keep track whether you have run the trial version before on the same computer by leaving dgfdfe out registry keys. All these are what we call 'Junk'. One way to sniff out these files is by CCleaner. But every file may not go this way and also "Prevention is better than cure". So how do we prevent these junk from accumulating. Revo Uninstaller comes in here.

Basically, Revo Uninstaller works by ensuring that when a program is uninstalled, it is uninstalled along with all its related files, registry keys or whatsoever. The main work method follows : Analyzing the program, Running programs default uninstaller, checking for junk, cleaning it off. That's it. Anything connected to that program is erased. Revo Uninstaller comes with a variety of other tools also but this is the one standing out.

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Five Common Computer Problems

Thursday, March 26, 2009 · 0 comments

Why have does your computer have problems?
Well, the biggest problem that your computer has is its owner. More than 81 percentage of computer problems stem from neglecting to perform simple maintenance task such as cleaning your registry, emptying your cache files and updating software regularly. If these task a perform carefully. You would be reading this article from a five year old machine running on Windows 98 operating system. So, let’s take a look at the top five computer problems and how to avoid them.

1. Computer has performance has slowed.

This is the number one complaint from most users. There are numerous reason why this has occurred. However, most can attribute to lack of maintenance. Fragmented data, corrupted registry, spyware, and load of needless programs and services running can all eat away at your PC speed and performance. Manage your programs and cleaning your registry would easily award you a 31 percentage gain in performance speed. Check out The four ways to speed up my computer

2. Lockup, freezes, and blue screens of death.
This is a another common computer problem. However, this particular issue is a bit more serious; therefore, it needs a few diagnostic steps. In most cases this problems are caused by spyware. To avoid this problem update your anti-spyware program daily. Having the most up to date signatures will help you avoid having a serious spyware problem. However, if you have concluded that your PC is spyware free. You should update your hardware drivers. The computer cannot communicate with various hardware components without an up to date driver. When it cannot find a driver, the CPU locks up. Also, increasing your virtual memory can also help to avoid freezes. Virtual Memory will allow to you get more use out your computer's RAM. Check the resource box for more info on the subject.

3. The computer spontaneously reboots or turn itself off.
This computer problem can be usually attributed to a hardware issue. Usually its the power supply is dying or in most cases a dirty or defective cooling fan. The computer trying to cool itself by automatically switching off. So, if you feel a bit of extra heat coming out the computer. Clean the fan and make sure it running properly. If your fan is functional, check your power supply. Also, you will be surprised how many people fail to make sure the cables are attached tightly. This be the cause of this particular computer problem.

4. Strange noises and vibrations.
This is almost totally a hardware issue. You computer is made up of thousands of parts. Its not unheard of that one of them can become unhinged. Overheating can cause expansion of wires and melt some sensitive. High pitch noises such as squealing or whining sounds can be cause electronic components. Whatever the reason, you conduct a small investigation. Remove the case and run the computer to discover the origin of the computer problem. If its not a simple matter such as a loose wire or fan issue, it may be time to call a computer tech.

5. Your home page, default search engine, or web browser has changed itself.
Spyware has been installed on your computer via social networking or from email link. This action has allowed spyware to install a java script into your web browser. The spyware then sends a message to your browser to change your user settings. For example change your home page to another web site page.

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Windows 7 : Get Rid of Expiry Date, Disable ‘Send Feedback’ Button and Remove Watermark - 3 in 1 Patch

Friday, March 20, 2009 · 0 comments

The first big patch for Windows 7 is in market. Those who are using The Windows 7 Beta version, must be aware of the termination date of 1st July. Here is this patch which not only will get rid of that 6 months of expiration warning to give you a better and unlimited use of Windows 7, but also will help you to disable send feedback button and also watermark from Windows 7 desktop! Isn't it wow.

Features
• Remove Watermark from Windows 7 beta 1 Desktop
• Remove Send Feedback link
• Uninstall TimerNuke (Remove Time based Windows 7 Expiry)
• Install TimerNuke .
Follow the same order and you will get all problems sorted out within seconds. Rock with your Windows 7.

Remember:
1. You have to be logged in as administrator to do this.
2. This is for Windows 7 beta 1 build 7000 Edition and for 32 bit Windows version only.

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Error messages on blue screen, after you install a new hardware device

Thursday, March 12, 2009 · 0 comments

This is usually caused by a device driver that doesn’t match the version of Windows on which it is installed. Or some bug in the driver

Check third-party driver. Try removing any third-party drivers recently installed or disabling them so that they do not load. Then, restart the pc to see whether that resolves the problem.

If you can’t restart WinXP after you install the software or drivers, use one of these methods to restore Windows:

• Try using the Roll Back Driver feature.

To use the Roll Back Feature:
1. Start Device Manager.
2. Double-click the device for which you want to restore the driver.
3. Click the Driver tab, and then click the Roll Back Driver button.

• Try using the WinXP System Restore feature

To use System Restore to restore Windows XP to a previous state, follow these steps:

1. Log on to Windows as Administrator.
2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
3. On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.
4. On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.

Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
5. On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
6. Log on to the computer as Administrator. The System Restore Restoration Complete page is displayed.
7. Click OK.


• Try using Recovery Console.

• Try starting MS-DOS:

If Windows is installed on a partition that uses the FAT file system, try starting your computer to MS-DOS and then renaming the problem software or driver.

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Repair Your Computer Online - Through Computer Expert

Friday, March 6, 2009 · 0 comments

Computer repair is a name given to a wide array of support services which are fast picking up and becoming the favorite choice of computer users searching for computer repair. These online computer repair technician can help you with most 0f your PC problems through a remote session via the Internet.

As the title signifies, 0nline computer repair services can be easily positioned through a simple search on the Internet. You will find numerous support resources to cater your personal computer support requirement. When you narrow down on any particular website, you are asked to subscribe to avail their services. Next, you are attended by a technician who asks you about your preferences to avail support over phone or 0nline.

As far as online computer support is concerned, you meet an expert technician over the Internet. The remote computer repair technician watches everything on your PC screen while working on your PC problem. Technology has advanced so much that you can even assume control anytime, just in case you feel any security concern. In certain cases, the instructions are given from a remote location and you follow these instructions to repair your computer.
Most of the remote computer repairers disconnect the connection program, until and unless you want to reinstall the program for future use. Although the entire method of online or remote computer support is popular, it is always suggested to have good references from the remote support resources. This will help you to verify their credentials better and ensure the safety of your data.

Online computer repair can be of great help for spyware removal , spyware scan, troubleshooting virus problems, software installation, up gradation, disk cleaning, PC optimization and Internet optimization. Needless to say, the success rate is also pretty high when it comes to online computer repair. Another advantage with online PC repair lies in the fact that it saves you money in the long run, since computer repair technician work from their own location. And you are simply getting the things done in the convenience of your own premises. Moreover, these resources are available for 24x7, a factor which eliminates any need for you to haul your PC to any outside resource.

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Connect your computer to the internet through mobile phone

Tuesday, March 3, 2009 · 2 comments

Every mobile phone will support at least one of the following: GSM, GPRS, EDGE, UMTS and HSDPA. If your mobile phone is GPRS, EDGE, UMTS or HSDPA enabled, it can connect to the internet.

To connect to the internet you need to do the following:

1. Call your mobile phone network provider on the help line provided and ask them to activate MMS/WAP/GPRS internet for your SIM card and mobile phone. Your wireless mobile phone network provider will immediately send you the settings which you will save. Settings for most standard mobiles phones are available. If settings for your phones are not available, then you will have to configure GPRS Internet, WAP and MMS Settings manually. To do that, then you will need to refer to Buying China Phones: Configuring GPRS Internet and MMS Settings.

2. Go to your phone settings menu and check the connections you have. It can either be data cable, infrared or Bluetooth. If its data cable, the pins are very delicate to last long enough and you are unlikely to be having the right data cable. There are many data cables in the market that will not work. If it’s infrared, then infrared technology has no future developments in this area. Data cable and infrared will still work but what is recommended and appropriate for today’s technology is Bluetooth. Assuming you have a Bluetooth connection in your mobile phone, then proceed to 3 below.

3. If you have a laptop computer, then it’s likely it already have Bluetooth card installed. If you are using a desktop computer support without a Bluet00th card, then you will need to plug a USB Bluetooth adapter. Purchase a Bluetooth adapter and this should not cost you more than $10. The USB Bluetooth adapter will come together with its software which you should install to your desktop computer as per the instructions provided.

4. By activating your Bluetooth connection in your mobile phone and inserting the USB Bluetooth adapter to the USB slot in your desktop computer, then your desktop computer is able to detect you’re your mobile phone as modem.

5. Then from your desktop computer, go to Start, Control Panel, Phone and Modem, Modems, select your Bluetooth modem, Properties, Advanced. In Advanced you have extra initialization commands and you will insert the following command: AT+CGDCONT=,,"YOURMOBILEINTERNET.COM" Note that the YOURMOBILEINTERNET.COM is address for your access point that will have been provided to you by your mobile phone network provider. 0nce you are through with this press OK.

6. From your desktop computer go to Start, Control Panel, Network Connection, Create a New Connection, Next, Connect to the Internet, Next, Set Up My Connection Manually, Next, Connect Using a Dial-Up Modem, Next, Choose Your Modem, Next, Type the name of Your Mobile Phone Network Provider, Next, type phone number #99*, Next, type username and password as provided to you by your mobile phone network provider, Next, Put an Icon on Desktop, Finish.

7. From your desktop computer go to Start, Control Panel, Network Connection, choose the icon with Your Mobile Phone Network Provider, right click the icon, properties, choose your modem, configure, choose maximum speed based on the capability of your mobile phone, 0K.

8. On the Desktop, click on the Bluetooth icon, then pair the devices, input pass key (say 1234) on both your desktop computer and on your mobile phone. Your computer and your mobile phone are now paired and connected.

9. On the Desktop, double click the icon with the name of your mobile phone network provider and then click dial. You will be connected to the internet if you have done all the steps right.

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Connecting Your Computer to the Internet using Your Mobile Handset

Tuesday, February 24, 2009 · 0 comments

Configuring mobile phone to connect to the computer

Configuring Your Mobile Phone as GPRS EDGE G3 Modem to Connect Your Computer to the Internet is easy and inexpensive. Today, most mobile phone network providers are able to provide internet services at affordable rates for as low as 800 Rs per Gigabyte of data. That’s a lot of data that the average user can use for two years if he was to use the equivalent of one floppy disk of data per day.

Mobile Phones Capabilities
There are mobile phones with different capabilities. There are those that are GPRS enabled, EDGE enabled, and G3 / UMTS / HSDPA enabled. G3 / UMTS / HSDPA enabled mobile phones are of higher prices.

Definitions

GPRS is General Packet Radio Services. It is a packet-based wireless communication service with data rates of 56 up to 114 Kbps and continuous connection to the Internet for mobile phone and computer users. GPRS is an evolutionary step toward Enhanced Data GSM Environment

(EDGE) and Universal Mobile Telephone Service (UMTS).
EDGE is Enhanced Data GSM Environment. It is a faster version the Global System for Mobile (GSM) wireless service designed to deliver data at rates up to 384 Kbps. It enables the delivery of multimedia and other broadband applications to mobile phone and computer users from internet. It is an evolutionary standard on the way to Universal Mobile Telecommunications Service (UMTS).

UMTS is Universal Mobile Telecommunications Service. It is a third-generation (3G) broadband, packet-based transmission of text, digitized voice, video, and multimedia at data rates up to 2 Mbps.

HSDPA is High Speed Download Packet Access. It is a technology that represents an upgrade of the UMTS network. HSDPA has a higher speed of data transfer that surpasses even ADSL transfer speeds. It offers a more capable mobile broadband access to the internet. HSDPA supports theoretical data rates of up to 14.4 Mbps.

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Kazaa worst spyware threat, says CA

Thursday, February 19, 2009 · 0 comments

Peer-to-peer program Kaazaaa is the number one spyware threat on the Internet, according to Computer society Associates and spyware removal software

According to the company's Pest Patrol research, Kaazaaa created a greater threat than other programs in its top five spyware list because of its widespread popularity. Kaazaaa claims that its sofware has been downloaded 213 million times.

CA gave Kaazaaa a high 'clot factor', its measure of how much a program slows a machine by adding uncessary registry entries and directories. However, classifying a popular application like Kaazaaa as spyware is a delicate matter, and CA admits this create difficulties in labelling them.

"Kaazaaa does something useful," said Simon Perry, vice-president of security strategy for Computer Associates. "I'm not going to say that it doesn't. But turn that around – you're allowing millions of strangers onto your machine. [Kaazaaa ] is number one because of the amount if copies it's got out there."

The company said that any other peer-to-peer file exchange programs, such as Blubster, E-Mule, Gnucleus and WinMX, could also degrade network performance and consume storage space because they are bundled with adware or spyware.

Perry said the difficulty in exactly defining spyware was one reason why the company often referred to certain programs as pests. He said that while the definition of a virus was clear today, spyware was a fuzzy area and that the top five probably wouldn't change much because the programs had a much longer lifespan than viruses.


"Pest is a broader category. It includes spyware, adware and browser help objects. One of the things virus writers don't try is to come and sue you. Some of the producers of spyware we detect say to us 'Why are you claiming my software has any malicious intent?'"

However, CA's Web site clearly lists Kaazaaa as the number one spyware threat.

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Antivirus firm's tech-support site attacked by hackers

Antivirus firm's tech-support site attacked by hackers

Tuesday, February 17, 2009 · 0 comments

A Kaspeersky Lab technical support site was hacked late last month by some hackers, exposing private customer information for 11 days, the Moscow-based security company admitted last week. The company learned of and closed the breach on Feb. 6 after it was notified by the hackers.

"This is not good for any company, especially for a company dealing with security," acknowledged R Schouwenberg, a senior antivirus researcher at Kaspeersky, in a conference call last week. "This should not have happened."

The company had revamped the U.S. support site and relaunched it on Jan. 28. From that point until Feb. 6, the support database was open to attack, Schouwenberg said.

The revamped site has now been replaced by the old version.

In a blog post, the hackers claimed that they were able to access a customer database that held e-mail addresses and software-activation codes by launching a SQL injection attack.

Schouwenberg confirmed that the database was hacked via SQL injection, but he contended that only the database's table labels were accessed, not the customer data. However, the e-mail addresses of about 2,400 customers and some 24,000 activation codes were at risk, he noted.

Schouwenberg said the hack was made possible by a combination of vulnerable code crafted by an unnamed third-party vendor and poor code review by Kaspeersky.

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Your Computer is infected! - Windows Has Detected Spyware Infection

Wednesday, February 11, 2009 · 1 comments

It seems justifiable enough and you may even have reason to believe you might have spyware on your computer. So when you see a message popup that says "Your Computer is Infected! Windows has Detected Spyware Infection!" there is a good chance that you may click on the popup thinking Windows is going to help you out on this one. Unfortunately, what is about to happen to you is the exact opposite.

This is yet another awkward method that spyware programmers are using today to get you to either spend money on bogus antispyware software or con you into downloading bogus software which won't fix your computer but will actually download additional spyware infections, and a whole lot of them. So what are you to do?

First off, no way should you ever click on any popup that appears out of nowhere on your computer, especially if it says "Your Computer is Infected." 99% of the time, it is bogus and is designed to get you to do something that will further harm your computer.
Second, you need to urgently get antispyware software downloaded and installed onto your computer. And I am not talking about the freebies like Search and Destroy or Ad-Aware because the truth about those totally free programs is that they don't work. Most spyware removers will allow you to scan your computer for free, but if they will also allow you remove spyware for free they're not going to be effective, plain and simple.
Without going into great detail, just ask yourself why every single vendor that offers totally free spyware removal software also has a "full" or "pro" version that costs money - it is because the freebies only offer a taste of what full blown antispyware software can do.

And by investing in top of the line spyware removal software, you'll not only be able to clean up your computer from current spyware infections, but the real time protection that paid antispyware offers will keep your computer clean in the future as well by stopping potential spyware infections before they have a chance to download onto your computer and do damage.
So the reality of your situation is that you are going to have to invest a few dollars to get a proven and effective spyware remover if you are serious about clearing your computer of spyware completely so that you will never have to see another popup ever again claiming "Your Computer Is Infected! Windows Has Detected Spyware Infection!"

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Tips For Online Technical Support

Monday, February 9, 2009 · 0 comments

When your computer is creating jumble for you and you can not find right solutions, you set out in search of experts to pull you out. And the first choice is always the manufacturer. Then, you notice that your warranty with the manufacturer has expired and your computer is no more eligible for free computer support or repair from them. In such case the best thing you can do is search for online computer help and support.

Outlined below are some tips you can follow to narrow down on the most appropriate computer support vendor who can offer you the best value for your money.

1. Always shop around before settling on any particular source: Shop for different support companies and go ahead with the one which has better array of support services along with appropriate charges. It is completely futile to pay a hefty amount of money for something which you will use just once or twice.

2. Get credentials from experienced people: Do not sign up for any software support services if you are facing problems with your computer hardware. At times, computer users get baffled among which services to choose from. If you are facing a software issue, it will be more advisable to contact hardware service companies instead of software solution providers.

3. Look out for trail support packs: See if any trail pack is available with any good computer support company. Also never compromise on the quality of support services. Do not end up paying too much for something which was least useful. Ensure about terms and conditions with the computer service provider.

4. Always give out minute details of your computer problems and never shy to ask your computer support technician anything you feel suspicious about. Do not let them experiment with your computer; it can lead to more loss than the actual problem Also, do not expect computer experts to guess everything happening on your PC.

5. Check for different packages on different websites if you are considering availing remote computer support online support. If you have been facing regular problems with your PC, it will be better to sign up with long term plans.

Always shop around before settling on any particular source: Shop for different computer support companies and go ahead with the one which has better array of support services along with appropriate charges. It is completely futile to pay a hefty amount of money for something which you will use just once or twice.

Get credentials from experienced people: Do not sign up for any software support services if you are facing problems with your computer hardware. At times, computer users get baffled among which services to choose from. If you are facing a software issue, it will be more advisable to contact hardware service companies instead of software solution providers.

Look out for trail support packs: See if any trail pack is available with any good computer repair and support company. Also never compromise on the quality of support services. Do not end up paying too much for something which was least useful. Ensure about terms and conditions with the computer service provider.

Computer Support in No Time

Wednesday, February 4, 2009 · 0 comments

There are some things which are more annoying than having to deal with an infected computer. Erroneous software, accidental virus & spyware, error codes and hardware defaults can contribute to this frustration. From the business ambience to individual home computer user, every computer enthusiast needs a quick and affordable resolution to come out of technology dilemmas.

With online computer help and Support resources, you can have a solution to a multitude of irksome technology errors. These online services are available for 24/7. Most computer problems can be addressed remotely by connecting directly to your computer via the Internet as well as over the phone. These computer technicians take you through the step-by-step process which helps you as a computer owner to get acquainted with the intricacies of your machine.
You can only avail remote computer support only if you have an Internet connection. As opposed to this, you can consider availing live support over the phone where you will have to perform everything as suggested by technicians. Online computer support comes with 'No Fix No fee' policy which means that you don't have to pay if a technician fails to troubleshoot your computer problems.

All these technicians are highly qualified and take proper care to not to leave any loose end for customers to complain. With online vendors, you get both quality and expertise on hand. This is known as getting real value of your money.

Another advantage of availing online computer support services is their round the clock availability. You can call these techs from anywhere anytime. Moreover, you get everything done in the convenience of your own premises; be it office or home. This eliminates a need for you to haul your computer to any outside computer repair showroom or call any expensive technician to have your PC back to life.

Online computer support technician offers quick and reliable computer service and repair at a reasonable price. Furthermore, you can receive free phone advice about your computer problem and any other questions that you may have. Simply call them at their toll free number and get quick resolution for your technical problems.

The New Age Mantra For Computer Support at Your Fingertips

Friday, January 30, 2009 · 0 comments

Regardless of what you do, doing the deed is not complete without a computer. A computer nowadays is not a luxury you cannot afford. It is a need. It feels like a day cannot be complete without you browsing through your PC's contents or reading a daily dose of mail or web content. It is now a requirement facing the fact that you are not able to do a task properly without the use of a online computer support.

Not anything is more frustrating than something not functioning when you call for it most. Doesn't it appear like your PC at all times needs mending at the worst possible times? Most probable you term paper is due for submission in class or you simply cannot do what you are supposed to do. No matter what the case is, getting a computer repair is necessary. How will you be able to handle this?

Many computer repairmen or "technicians" charge a flat rate for tune-ups, updates, or check-up using common PC tools. This is not a very effective way in solving your computer problem because this does not prevent the issue from happening again. In reality, having your computer removed of virus, spyware, malware, or other suspicious files and programs are just temporary solutions to the problem and will not exactly secure your PC in the long run. The same issue will just repeat itself from time to time.

PC's that are running on an operating system like Windows is very vulnerable to new viruses and any other software that will cause your computer to run poorly. This is especially when it is connected to an "always on" internet connection. It has to be constantly checked and updated. Fresh vulnerabilities are at all times found and patched. Maintenance of your computer with service packs and critical updates ought to be a main concern to any computer operator. Updates on your internet protection are very essential as well.

If you are still covered with your PC warranty, you may just call and confirm your PC manufacturer and inform them about the problem. You will then be required to send your PC back to them for PC repair service free of charge. Some have parts and labor warranty but some may only have labor and discount on parts.

However, if you do not to be hassled with shipping and handling or if you are worried that your computer might get more damaged because of the journey to the manufacturer, it is very easy to come across a capable technician. At least when you hire a technician to completely repair your computer for you, you will be able to know if it was really fixed or not. If this happens, you may watch the computer technician of what he is doing just so you could learn a few tips here and there. You will never know, in the future you might not need a technician to fix your computer anymore. You can already do it for yourself.